Layton Technology Press Releases

HelpBox Service Desk Update

HelpBox Service Desk Development Update

December 9, 2009

The all new HelpBox web based help desk version 6 development is well and truly in full swing as we head towards 80% completion. We can only describe the all new HelpBox v6 as a remarkable upgrade. Re-written from the ground up using the very latest ASP.NET technology and utilizing many web 2 features such as AJAX, HelpBox v6 will transform how you run your help desk. Fully web based and ITIL compliant you will run a better help desk, faster and more effeciently than ever before.

HelpBox v6 is developed through direct feedback from our extensive customers base. Every feature and every module has been meticulously planned before being implemented. What's more all of the flexibility and customisability that has made HelpBox the winner it has become will still be available.

HelpBox v6 will be a free upgrade to all existing customers who are under support.

We're on schedule and planned for release in the first quarter of 2010! Subscribe to our RSS new feed for regular development updates.